Draft. This document is a working draft and does not yet constitute legal advice or a binding agreement. It is pending review by qualified counsel.

Terms of Service

Version 0.4 · 10 August 2026 (draft)

These Terms of Service (the “Terms”) govern your access to and use of ALIGN (the “Service”), operated by GEO NOVA SRL (“ALIGN”, “we”, “us”). Our full company details are in section 21.

By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

ALIGN is a cloud platform for building, publishing and hosting web maps and GIS applications. It includes:

• the Map builder and the App builder, where you compose maps and applications;
• the Datastore, where your geospatial data is stored and shared within your organisation and the public;
• the Data Hub, through which you discover and import external datasets;
• AI Assistant and AI Builder, our integrated AI that helps you build maps and applications;
• publishing and hosting of the maps and applications you create.

The Service is provided on an ongoing basis.

2. Accounts and organisations

Every account belongs to an organisation. When you sign up, an organisation is created for you; if you sign up through an invitation, you join the inviting organisation instead. You may belong to several organisations and create others.

The organisation is the contracting party. It owns the content created within it, holds the subscription, and is billed. Where these Terms refer to “you”, they refer to the organisation on whose behalf you act, and you confirm you are authorised to bind it.

Each organisation has four roles: Owner, Admin, Member and Viewer. Their capabilities are described in our documentation. The Owner is responsible for payment, and is the only role that can manage billing, organisation settings and deletion. Members consume the organisation’s balance under the rules in section 10.

You are responsible for the accuracy of your account information, for keeping your credentials secure, and for all activity under your account. Notify us promptly at security@aligngeo.com if you suspect unauthorised use.

3. Eligibility

The Service is a paid, professional tool and is not open to minors. You must be of legal age to create an account, and you confirm this when you sign up. Where the Service is used in an educational setting, the account must be created and held by an adult, who remains responsible for it. If you subscribe on behalf of an organisation, you confirm you are authorised to bind it.

4. Acceptable use

You agree not to:

• use the Service to violate any law or the rights of others;
• upload or process data you do not have the right to use;
• attempt to breach, probe or disrupt the security or integrity of the Service;
• reverse engineer the Service, or provide it to third parties except as expressly permitted;
• place an unreasonable load on the infrastructure or circumvent usage limits.

5. Your content and data

You retain all ownership of the data, geospatial layers, code and applications you create or upload (“Your Content”). ALIGN claims no ownership over Your Content.

You grant us a limited licence to host, store, copy, process and transmit Your Content solely to operate, secure and provide the Service to you — for example running your live preview, saving a web map, or executing a data operation you request. This licence ends when you delete Your Content or your organisation is closed, subject to the retention period in section 11.

Your Content stays in open formats and you can take it with you. Your layers can be read by any standards-compliant client; we do not use proprietary formats to keep you here.

Content created by a member who leaves the organisation remains with the organisation, with attribution to its author preserved.

You are responsible for maintaining your own copies of Your Content.

6. Publishing and hosting

The Service lets you publish maps and applications to public addresses under our domains.

You are responsible for what you publish. Publishing does not transfer that responsibility to us. You must hold the rights to the content and data you publish, and it must comply with section 4 and with applicable law.

Reporting illegal content. Anyone may report content published through the Service that they consider illegal, by writing to security@aligngeo.com with the address of the content, an explanation of why it is considered illegal, and their contact details. We will acknowledge receipt without undue delay, handle the report in a timely, diligent, non-arbitrary and objective manner, and inform the reporter of our decision and of the remedies available to them. Where content presents a threat to the life or safety of persons, we act immediately.

Suspension. We may suspend published content that breaches these Terms or applicable law, or where the included traffic or storage allowance for your plan is exceeded. Where we suspend for exceeding an allowance, we tell you and you can restore the content by upgrading or purchasing additional capacity. We do not cut off access silently.

7. AI features

The Service includes AI assistance. Your prompts and the relevant context are transmitted to the model provider selected for the request.

Providers act as our sub-processors, not as services you contract with directly. The current list is published on our sub-processors page, and we notify customers of changes to it as set out in our Data Processing Agreement.

An organisation administrator may enable or disable providers for the whole organisation at any time. New providers, and providers processing outside the European Economic Area, are disabled by default until an administrator enables them.

AI output can be inaccurate or incomplete. You are responsible for reviewing it before relying on it, and everything the assistant does you can review and change yourself.

8. Third-party integrations

You may connect third-party services to your account. Two kinds:

• API keys you provide — Mapbox, MapTiler, TomTom, HERE, Google Maps and Mapillary. The key is stored at account level and used only to provide the feature you enabled. It is never embedded in a document you share or publish.
• Accounts you connect by OAuth — GitHub, for source control and workflows, and Supabase, for database access. We request the narrowest scopes needed and you can disconnect at any time.

These are your relationships with those providers. Your use of them is governed by their own terms, they are not our sub-processors, and we are not responsible for them.

9. Intellectual property

The Service itself — its software, design, templates, widgets and brand — belongs to ALIGN or its licensors. These Terms grant you no right in the Service other than the limited right to use it. What you build with the Service belongs to you, as described in section 5.

10. Plans, credits and payment

Plans. Plans are attached to organisations. An organisation without a paid subscription is on the Free plan: it includes no monthly credit allowance and limited storage, and remains subject to fair-use limits shown in the Service.

Trial. When you create your first organisation, your account enters a 14-day trial period and that organisation receives a one-off starter budget of credits. The starter budget is never automatically renewed. If none of your organisations has moved to a paid plan by the end of the trial period, we may close your account and its organisations under section 11, after notice.

Every plan belongs to an organisation, never to a person. Each of your organisations has its own plan, its own balance and its own quotas; nothing is shared between organisations. Hobby and Pro are plans with a fixed member limit, shown in the Service. Team and Enterprise are billed per seat: the number of seats follows the number of active members holding a writing role, with pro-rated adjustments when members join or leave. Viewers never consume a seat.

Credits. Each plan includes a monthly allowance of credits, renewed when your subscription renews. Credits are consumed as you use AI assistance and platform actions. The monthly allowance does not carry over — unused allowance is lost at renewal.

Additional credits. You may purchase additional credits at any time. They are used only once the monthly allowance is exhausted. Additional credits expire one year after purchase, are not refundable, and are lost if the organisation is closed — except where the law provides otherwise, in particular for consumers (see section 18).

Who is billed. The organisation where the work happens pays for it. Whatever a member does within an organisation — AI assistance, platform actions, storage, traffic — is charged to that organisation’s balance and quotas, on every plan. The Owner is responsible for payment on behalf of the organisation, and the role given at invitation determines who can spend: viewers can never consume AI or platform actions. The Service tells you which balance is being charged.

Storage and traffic. Each plan includes an amount of storage and of traffic for published content. Exceeding it may lead to additional charges or to suspension under section 6.

Prices and taxes. Prices, plan contents, credit rates, storage and traffic allowances are those shown in the Service, and may change with reasonable notice. If a change is unfavourable to you, you may terminate before it takes effect. Prices are shown exclusive of tax to business customers and inclusive of tax to consumers.

Payment and invoices. Payments and subscriptions are processed by Stripe. Invoices are issued for each charge and are available in your billing settings.

11. Term, suspension and termination

These Terms apply for as long as you use the Service.

You may terminate at any time by closing your organisation. Your subscription runs to the end of the period already paid for.

We may suspend or terminate your access if you materially breach these Terms, if required by law, or to protect the Service or its users. Except where the breach is serious or urgent, we tell you first and give you a reasonable opportunity to remedy it.

Trial accounts. If your 14-day trial period ends without any of your organisations on a paid plan (section 10), we may close your account and its organisations after notice. The data recovery window below applies.

What happens to your data. Your Content remains recoverable for 30 days after termination. You can export it during that period. After 30 days it is permanently deleted, along with any public addresses under which it was published, subject only to backups on their own rotation and to retention we are legally required to keep.

What happens to your credits. Any unused monthly allowance ends with the subscription. Additional credits are subject to section 10.

What survives. Sections 5 (ownership), 9 (intellectual property), 13 to 15 (disclaimers, liability, indemnification), 16 (confidentiality) and 19 (governing law) survive termination.

12. Changes to the Service

We keep the Service in conformity with what we agreed, and for as long as your contract runs we inform you of and supply the updates needed for that, including security updates.

Beyond those updates, we may change the Service, and we do so only for a valid reason: adapting to a technical or security development, complying with a legal obligation, or replacing a third party we depend on when it changes or stops what it offers. Such a change never costs you anything extra.

If a change affects your access to or use of the Service negatively, in more than a minor way, we tell you in advance and on a durable medium what is changing and when. You may then terminate free of charge, within 30 days of being told or of the change taking effect, whichever is later. If you are a consumer, what you get back is set out in our Consumer Terms.

13. Disclaimers

The Service is provided “as is” and “as available”, without warranties of any kind, express or implied, including fitness for a particular purpose, accuracy, or non-infringement, to the maximum extent permitted by law. We do not warrant that the Service will be uninterrupted, error-free, or secure. If you are a consumer, you benefit from the legal guarantee of conformity for digital services under applicable law, and nothing in this section limits it (see section 18).

14. Limitation of liability

To the maximum extent permitted by law, ALIGN is not liable for indirect, incidental, special or consequential damages, or for loss of data, profits or goodwill. Our total liability for any claim relating to the Service will not exceed the amount you paid us in the twelve months before the event giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury, fraud, or gross negligence. Nothing in this section affects rights you have as a consumer (see section 18).

15. Indemnification

You will hold ALIGN harmless from third-party claims, damages and costs arising out of Your Content, out of what you publish under section 6, or out of your use of the Service in breach of these Terms or applicable law. This section does not apply to consumers.

16. Confidentiality

Each party will protect the other’s non-public information with reasonable care and use it only to perform under these Terms, except where disclosure is required by law.

17. Data protection

Where we process personal data on your behalf, our Data Processing Agreement applies. It forms part of these Terms and applies automatically — you do not need to sign anything, and it does not depend on your plan. Its two annexes form part of it as well: the list of sub-processors and the technical and organisational measures we apply. In case of conflict with these Terms, the Data Processing Agreement prevails on matters of data protection.

How we process personal data as a controller is described in our Privacy Policy.

18. Consumers

If you use the Service outside any trade, business or profession, you are a consumer, and mandatory consumer protection law applies to you regardless of anything in these Terms. Our Consumer Terms set out your rights — including your right of withdrawal, how prices are displayed to you, and how to reach the consumer mediation service. Where these Terms and the Consumer Terms conflict, the Consumer Terms prevail.

19. Governing law and disputes

These Terms are governed by the laws of Belgium, without regard to conflict of law rules. The courts of Brussels have jurisdiction, subject to any mandatory protection available to you as a consumer, including the right to bring proceedings before the courts of your place of residence.

20. Changes to these Terms

We may update these Terms. When we make material changes, we increment the version, publish the new version, and notify you before it takes effect. If you do not accept the new version, you may terminate before it applies.

21. Version and contact

Version 0.3 — 4 August 2026. Quote this version number in any question about the terms that applied to you.

Questions: contact@aligngeo.com. See also our Privacy Policy, Cookie Policy and Legal notice.

GEO NOVA SRL (1017.888.306)
Rue de la Consolation 62/3, 1030 Schaerbeek, Brussels, Belgium